Shipping Policy
Shipping Policy
Thank you for choosing Emotiva Wellness. Below you’ll find our shipping policy to guide you through the entire process:
Processing Times
Orders typically take 2–4 business days to process before being shipped.
During periods of high demand, processing times may be slightly longer, but we always work hard to ship your order as quickly as possible.
Standard Shipping
Our standard shipping option delivers your order within 7–14 business days after the processing period.
Please note that shipping times may vary depending on your location, customs procedures, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking details so you can monitor the progress of your delivery.
Shipping Destinations
We currently ship to various destinations.
Please ensure your shipping address is complete and accurate to avoid delays or failed deliveries.
Shipping Costs
Shipping costs are calculated based on your location and the weight of your order.
You will see the shipping fee during checkout before completing your purchase.
International Shipping
For international orders, additional customs duties or import taxes may apply.
These fees are the responsibility of the customer. We recommend checking with your local customs office for more information.
Order Modifications
If you need to modify your order or update your shipping information, please contact us as soon as possible.
Once the order has been shipped, changes may no longer be possible.
Lost or Damaged Orders
In the rare event that your order is lost or damaged during transit, please contact us immediately and we will work with you to resolve the issue.
We appreciate your patience and understanding.
If you have any questions or concerns about your order, feel free to reach out to our customer support team at Emotivausa@gmail.com